When you arrive, take the stairs or elevator to the second floor of Citizens Bank and head to Suite 201. Come on in, have a seat, and Amy will come greet you at your appointment time. Your first visit will include a brief consultation to discuss your needs, goals, and any health concerns before your sessions begins.

Amy will review your preferences including pressure and any areas to focus on or avoid. You will be instructed on whether to start face up for face down based on your session goals. Amy will step out of the room to let you get set. Undress to your comfort level—most clients undress fully or to their underwear—and get comfortable under the sheets. You will be properly draped and covered at all times throughout your session, with only the area being worked on exposed. Your comfort, privacy, and safety are always the top priority.

A 30-minute session is great for targeting a specific area of concern. A 60-minute session allows for a more thorough full-body experience or more time for those focus areas. A 90-minute session is ideal for those with multiple areas of concern or who simply want a more complete, unhurried session. Not sure? Reach out and Amy can help you decide!

Yes, new clients will complete a brief health intake form prior to their first session. This helps Amy tailor your session to your specific needs and ensures your safety and comfort. This form is part of the online booking experience. If you did not book yourself online, a form will be sent prior to your first appointment or, if needed, can be completed at the time of your appointment (but arrive early!)

We kindly ask that you reschedule or cancel at least 4 hours before the beginning of your appointment or you may be charged a cancellation fee of 100% of the scheduled service fee. We appreciate if all cancellations be made at least 12 hours prior to your scheduled appointment but we understand that life happens. Please be aware that refunds will not be issued for cancellation/no show fees. Thanks for being awesome and respecting our time. We're here to help, so if you need to cancel or reschedule, please reach out as soon as possible so we can do our best to accommodate you.

No, all sessions are by appointment only. Booking in advance ensures you get the time and attention you deserve!

Restore Studio does not bill insurance directly. However, with a valid massage prescription from a licensed health practitioner, your session may qualify as medical massage, which is not subject to sales tax. Please note that HSA and FSA cards are accepted as a form of payment.

Cash or check are preferred methods of payment. Credit and debit cards, as well as HSA and FSA cards are also accepted. Payment is collected at the time of service.

A credit card is required on file at the time of booking simply to secure your appointment. Your card will not be charged for routine visits-it is only used in the event of a late cancellation or no-show, in accordance with our cancellation policy. Your payment information is always kept safe and secure.